FAQ's

DEPOSITS/RETAINERS

-Retainers must be paid during time of booking to secure your service and are also used as a down payments toward styles. You must pay the remaining balance at end of the appointment. Cash, Zelle, ApplePay, and Cashapp are accepted. 

-Deposits/Retainer cost:

$25 for styles under $100. $50 for styles over $100. $100 for styles over $300

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HOW DO I RESCHEDULE OR CANCEL AN APPOINTMENT?

-Clients must cancel 24 hours before the appointment time or forfeit deposit/retainer.

-Clients must check the schedule and text a new date and time to reschedule their appointment at least 24 hrs before the original appointment or forfeit your deposit. Deposit can be rolled over to a newly rescheduled time only once. 

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WHAT IS THE GRACE PERIOD? WHAT IF IM RUNNING LATE?

Please communicate if your are running late. The grace period is 15 minutes. After 15 minutes, a late fee charge of $25 will be added to your balance.

-After 20 minutes, your appointment will be rescheduled or canceled, and your deposit/retainer will be forfeited. 

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IS HAIR PROVIDED?

Colors provided: 1B, 2, 4

-Hair is provided for most braiding styles except crochet braids/loose hair.

-Kanekalon hair is provided for knotless, traditional braids, and feed-in cornrows. Marley hair is provided for styles such as Marley twists and invisible locs. 

-Due to the huge variety of crochet hair types, crochet hair is not provided. Bundles for weaves are also not provided at this time.

-Please feel free to text me if you have questions about what hair is needed for a style. 

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DO I NEED TO COME WASHED AND BLOWDRIED?

-Wash and blowdry is an add-on service. If you choose not to use this service, you must come washed, detangled, and blowdried. 

-A $20 fee will be charged if your hair is not detangle, unmanageable, or wet. 

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DO YOU SERVICE KIDS?

-Nickelly Styles services all ages. 

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HOW LONG DOES MY HAIR NEED TO BE?

-Your hair must be at least 2 inches to be serviced.

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CAN I BOOK A SERVICE THAT IS NOT LISTED ON YOUR WEBSITE?

-Yes. If a style you want is not listed on the website, you must first text me for a consultation to be sure that it is something that can be done and then you can book the style under the “Freestyle” listing. 

-Freestyle pricing starts at $50 and is adjusted based on the look you want to achieve. Price can be be confirmed during consultation.

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CAN I BRING EXTRA GUEST?

Yes. All extra guests must be approved beforehand. Please text to notify me if you will be bringing additional guests.

 

DO YOU ACCEPT WALK-INS?

No walk-ins accepted. All clients MUST have an appointment.

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DO YOU TRAVEL?

There is a travel fee for offsite locations. Text for more info.

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HAVE MORE QUESTIONS?

-Free consultation of up to 15 minutes. Text (301) 996-5222 with your name and question.

-Most consultations are done over the phone via text or Facetime. Some consultations may require you to be in person.